Heather has been with the Credit Union since January 2015. She began her tenure as a Member Service Specialist in the Hadley Branch and was promoted to her current role as the dedicated Retail Training Specialist in March 2017. Here is what her coworkers said about Heather in her Q2 nomination: 

• Heather consistently goes above and beyond and demonstrates an outstanding commitment to developing others and exemplifying our organizational values in every interaction. 
• She excels at new hire onboarding, creating a welcoming and supportive experience that helps new team members quickly build confidence, knowledge, and engagement. Most recently, Heather has successfully onboarded and continues to train our new East Longmeadow team members. 
• She fosters a positive learning environment and is consistently willing to support teammates, share know edge, and step in wherever needed.